new Ruger American 223

[mick_762]

I'd send it back for the floating issue as well.

+1 you pay good money for an item, it better be as advertised.

Mick

[lowndsie]

Thanks for all the help and advice!

I contacted Nioa and they were very polite and informed me I needed to contact the store and let them know the situation with the magazine and if I had any problems to tell them to contact Nioa and they'd sort it out. Unfortunately, when I rang the store I got the standard response of, bring the magazine in, we'll send it to Nioa, they'll test and evaluate it and if they decide it's faulty they'll send you a new one. Of course they couldn't provide a time frame other than at least a few weeks.

Considering the net if full of complaints of the problem since Feb 2014, I think it's piss poor that it can't just be replaced. I'm not prepared to go without a useable rifle for an unknown length of time so it looks like I'll have to do some research on how people are modifying them.

In hindsight, I shouldn't have left sourcing a rifle for my daughter to use until the "last minute", or I should have got a Tikka which would have taken longer to get but still would have been ready to go before the Ruger.

DON'T buy a Ruger American in .223!!

[The Raven]

Thanks for all the help and advice!

I contacted Nioa and they were very polite and informed me I needed to contact the store and let them know the situation with the magazine and if I had any problems to tell them to contact Nioa and they'd sort it out. Unfortunately, when I rang the store I got the standard response of, bring the magazine in, we'll send it to Nioa, they'll test and evaluate it and if they decide it's faulty they'll send you a new one. Of course they couldn't provide a time frame other than at least a few weeks.

Considering the net if full of complaints of the problem since Feb 2014, I think it's piss poor that it can't just be replaced. I'm not prepared to go without a useable rifle for an unknown length of time so it looks like I'll have to do some research on how people are modifying them.

In hindsight, I shouldn't have left sourcing a rifle for my daughter to use until the "last minute", or I should have got a Tikka which would have taken longer to get but still would have been ready to go before the Ruger.

DON'T buy a Ruger American in .223!!

Ignore the gun shop advice, take the ENTIRE rifle back as "unsuitable for the intended purpose" and get something else. If your intended purpose was to use it NOW and it doesn't do that your covered.

[kjd]

Lowndsie it's is the way that the distributors handle warranties. They all do it, you wouldn't get any different result with Beretta or Winchester etc.

[lowndsie]

Lowndsie it's is the way that the distributors handle warranties. They all do it, you wouldn't get any different result with Beretta or Winchester etc.

Yeah mate, I'm not having a gripe about that so much, although I don't agree with it either. If a store sell's you a faulty product it should be up to them to either refund or replace and then chase it up with the distributor themselves. Not leave the consumer out of pocket and with no product. It's not like the product failed long term after the purchase...it was sold faulty! It'd didn't wear out with use etc etc

It's more that they are aware it's a problem but refuse to make an exception in order to keep their customers happy. It's basically a "lets just sell it even though it's stuffed" attitude.

After my Hawkeye in .223 wouldn't shoot groups better than 2.5moa and being told that it was acceptable accuracy...the American has put the final nail in the coffin for Ruger in my opinion.

[lowndsie]

Bugger me!! I just got an email from Nioa.

I told them what the store told me and they contacted the store and are sending a replacement magazine for me to pick up. Now that's refreshing!

[The Raven]

Bugger me!! I just got an email from Nioa.

I told them what the store told me and they contacted the store and are sending a replacement magazine for me to pick up. Now that's refreshing!

Good to hear.

[Camel]

Good to hear they are going to send a new magazine mate, But.........is it going to be the same ?? I suppose that is one of the problems with buying the cheaper option from a company, I think that the care factor is one of the parts that gets cut to save production costs. Hopefully it works out well for you and more importantly your daughter. Let us know how it goes.

[The Raven]

Time for a follow up, how did it all pan out?