Goodies in the post
Posted: Fri Jul 27, 2007 2:00 pm
A few of you may know a while back i ordered some goodies that will no doubt be needed in the very near future. Given the ridiculous prices local retailers are forced to charge i decided id go with the online ordering option.
2 x boretech cleaning rods, a patch guide, few fox wistles, patch jags and 2 sets of loading dies later and my wallet was much more comfortable to carry. About 2 weeks later i had a polite tapping at the door, opening to see my very carefully packed order begging to be opened. Gleefully opening my package my first reaction was one you only get when playing with new toys. But then, to my dismay....


My precious rod had been violated on its journey from the states. Oh my what to do. Spying the insurance letter on the side of my package i figured giving the retailer an email might prove worth my while. A prompt response to enquire what had happened quickly had the ball rolling, and a new .22 cal rod on its way. 2 weeks later it arrived, along with a few other knick knacks i couldnt resist.
Personally i was very impressed with the service i recieved from lock stock. A simple email and a few photots of my rod ( keep it clean:twisted:) and no questions asked the replacement was on its way, arriving in perfect condition. As much as i would like to support Aussie retailers, when i can privately import
2x boretech cleaning rods
1x 17 rem redding FL die set
1x 17 rem deluxe collet set
and postage for all the above plus the odds and ends for less then what i would pay over here for just the dies, why wouldnt you buy some items overseas.
Anyway, not trying to start the whole local retailer vs overseas giant debate again, simply felt i got very good service for what i paid. Anyone else get an retailers shops, local or online that they feel offer a service that should be commended?
2 x boretech cleaning rods, a patch guide, few fox wistles, patch jags and 2 sets of loading dies later and my wallet was much more comfortable to carry. About 2 weeks later i had a polite tapping at the door, opening to see my very carefully packed order begging to be opened. Gleefully opening my package my first reaction was one you only get when playing with new toys. But then, to my dismay....


My precious rod had been violated on its journey from the states. Oh my what to do. Spying the insurance letter on the side of my package i figured giving the retailer an email might prove worth my while. A prompt response to enquire what had happened quickly had the ball rolling, and a new .22 cal rod on its way. 2 weeks later it arrived, along with a few other knick knacks i couldnt resist.
Personally i was very impressed with the service i recieved from lock stock. A simple email and a few photots of my rod ( keep it clean:twisted:) and no questions asked the replacement was on its way, arriving in perfect condition. As much as i would like to support Aussie retailers, when i can privately import
2x boretech cleaning rods
1x 17 rem redding FL die set
1x 17 rem deluxe collet set
and postage for all the above plus the odds and ends for less then what i would pay over here for just the dies, why wouldnt you buy some items overseas.
Anyway, not trying to start the whole local retailer vs overseas giant debate again, simply felt i got very good service for what i paid. Anyone else get an retailers shops, local or online that they feel offer a service that should be commended?